There are several new scams being used that are an attempt by criminals to obtain your personal or account information. Please make sure you never give out your account number or personal information to anyone over the phone or via the internet or text messages.
Wire Scam: based on fake emails from NACHA, Fed, or other official sounding agencies. These will have a link to download new software, or to enter your account information to confirm the transfer. Some will come with a zip file attachment that you are directed to open, which installs malware on your system.
Phishing email scam or Free anything scam: Like the above, but will also offer free stuff if you sign up with their great service, open e-card, follow link to cool pictures/movies, or anything else they think people with click on. These links will install malware, viruses, and Trojans to steal your information or turn your computer into a bot for them to use.
Money found scam: You will see an email saying you have money in country A and if you just send us some more money and you're banking info we will get this big sum of money to you. The problem is they do not have money for you and will want more money from you till you stop giving them more money.
Phone Scams: Much like the email scams but by phone. We are from an charity, government, fund raiser, or anything else that they think will work, they are after your personal information, Name, address, phone number, bank info, credit card info, anything that will help them pass as you to defraud, companies and other people. They use an auto dialer to run phone numbers, so they will call your home and cell phone.
On any scam or suspected scam, do not give out your personal information. Only deal with people you know, if it is a phone call and you are in doubt of who the caller is, call back at the number in the phone book. If you receive an email that is strange, different from what you normally get or from someone you do not know, consider deleting it. If you are not sure what it is, or they are trying to get information from you quickly, it is most likely a scam.
We want to make you aware that recently there has been a high level of reports regarding phishing spam e-mails being received by many of our customers. It has been brought to our attention that this is most likely the result of a recent data security breach by a company called Epsilon Marketing.
If you receive any suspicious or unusual emails containing messages in the subject line such as, [SPAM] Urgent: Fraudulent Transactions Listed on 2011 Bureau. Do not open the email and delete it from your system immediately. The email will say it is directing you to a credit bureau. The page is not authentic and could be an attempt to install malware or to obtain your personal information for fraudulent purposes.
Remember to monitor your accounts for unusual activity and should you have any questions you can contact our Customer Support Center at (800)971-4671, Monday through Friday between 7:00 a.m. and 7:00 p.m. and on Saturdays between 8:00 a.m. and 12:00 p.m.